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Cookie Policy

Cookie Policy


1. Introduction

Strength & Recovery Solutions ("Company," "we," "us," or "our") is committed to transparency about how we collect, use, and protect your information when you visit our website at https://strengthandrecover.com/ (the "Website"). This Cookie Policy explains our use of cookies and similar technologies, your choices regarding these technologies, and how we comply with applicable privacy regulations.

Your Privacy Matters: We respect your privacy and are committed to giving you control over your data. This policy explains exactly what information we collect through cookies and how you can manage your preferences.


2. What Are Cookies and Similar Technologies?

2.1 Cookies Definition

Cookies are small text files stored on your device (computer, smartphone, tablet, or other electronic device) when you visit websites. They help websites remember information about your visit, such as your preferred language, login status, and other settings to make your next visit easier and more useful.

2.2 Similar Technologies

We also use similar technologies including:

  • Web Beacons/Pixels: Small transparent images used to track user behavior and measure website performance
  • Local Storage: Browser-based storage that retains data between sessions
  • Session Storage: Temporary storage that expires when you close your browser
  • Scripts: Code that runs in your browser to enhance website functionality

2.3 How Cookies Work

When you visit our Website:

  1. Your browser requests information from our server
  2. Our server may send cookies to your browser
  3. Your browser stores these cookies locally
  4. On subsequent visits, your browser sends relevant cookies back to our server
  5. This process allows us to recognize your device and customize your experience

3. Types of Cookies We Use

3.1 By Function

Essential/Strictly Necessary Cookies

These cookies are required for our Website to function properly and cannot be disabled:

  • Security: Protect against cross-site request forgery and other security threats
  • Authentication: Remember your login status and maintain secure sessions
  • Load Balancing: Distribute traffic across our servers for optimal performance
  • Technical Functions: Enable basic website features like navigation and form submission

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Website:

  • Usage Analytics: Track page views, session duration, and user behavior patterns
  • Error Monitoring: Identify and diagnose technical issues
  • Performance Optimization: Measure loading times and optimize website speed
  • A/B Testing: Compare different versions of our Website to improve user experience

Functionality Cookies

These cookies enable enhanced features and personalization:

  • Preferences: Remember your language, region, and display settings
  • Shopping Cart: Maintain your cart contents between sessions
  • Customization: Store your interface preferences and accessibility settings
  • Forms: Remember information you've entered to avoid re-typing

Marketing and Advertising Cookies

These cookies support our marketing efforts and personalized advertising:

  • Interest-Based Advertising: Deliver relevant advertisements based on your interests
  • Conversion Tracking: Measure the effectiveness of our marketing campaigns
  • Retargeting: Show you relevant ads on other websites after visiting ours
  • Social Media Integration: Enable sharing and social media functionality

3.2 By Duration

Session Cookies

  • Temporary cookies that expire when you close your browser
  • Used for maintaining your session during a single visit
  • Automatically deleted when browser session ends

Persistent Cookies

  • Remain on your device for a specified period or until manually deleted
  • Help us recognize you on return visits
  • Store your preferences between sessions
  • Expire automatically after predetermined time periods

3.3 By Source

First-Party Cookies

  • Set directly by our Website (strengthandrecover.com)
  • Used primarily for essential functions and basic analytics
  • Under our direct control and management

Third-Party Cookies

  • Set by external services we use (e.g., Google Analytics, payment processors)
  • Subject to third-party privacy policies
  • May track you across multiple websites

4. Detailed Cookie Information

4.1 Essential Cookies

Cookie Name

Purpose

Duration

Type

PHPSESSID

Maintains your session and security state

Session

Essential

cart_token

Preserves shopping cart contents

30 days

Essential

secure_session

Prevents security attacks and fraud

Session

Essential

csrf_token

Protects forms from cross-site attacks

Session

Essential

 

4.2 Analytics Cookies

Cookie Name

Purpose

Duration

Provider

_ga

Google Analytics - distinguishes users

2 years

Google

ga[ID]

Google Analytics - session identification

2 years

Google

_gid

Google Analytics - distinguishes users

24 hours

Google

gat_gtag[ID]

Google Analytics - throttles requests

1 minute

Google

 

Google Analytics Configuration:

  • IP addresses are anonymized to protect privacy
  • Data retention is set to 26 months maximum
  • Google Consent Mode is enabled for GDPR compliance
  • Demographics and interest reports are disabled

4.3 Functionality Cookies

Cookie Name

Purpose

Duration

Type

cookie_preferences

Stores your cookie consent choices

1 year

Functionality

language_pref

Remembers your language selection

6 months

Functionality

accessibility_settings

Stores accessibility preferences

1 year

Functionality

currency_pref

Remembers your currency choice

6 months

Functionality

 

4.4 Marketing Cookies

Cookie Name

Purpose

Duration

Provider

_fbp

Facebook pixel for conversion tracking

90 days

Facebook

fr

Facebook advertising and remarketing

90 days

Facebook

NID

Google advertising and personalization

6 months

Google

 

Note: Marketing cookies are only set with your explicit consent.


5. Legal Basis for Cookie Processing

5.1 GDPR Compliance

Under the General Data Protection Regulation (GDPR), we process cookies based on:

  • Consent: For non-essential cookies, we obtain your freely given, specific, informed consent
  • Legitimate Interest: For essential cookies required for website functionality
  • Contract Performance: For cookies necessary to provide services you've requested

5.2 CCPA Compliance

Under the California Consumer Privacy Act (CCPA):

  • We disclose what personal information we collect through cookies
  • We provide methods to opt-out of the sale of personal information
  • We honor "Do Not Track" signals where technically feasible

5.3 Other Regional Compliance

We comply with applicable privacy laws in all jurisdictions where we operate, including but not limited to ePrivacy Directive, PIPEDA, and LGPD.


6. Managing Your Cookie Preferences

6.1 Cookie Consent Management

When you first visit our Website, you'll see a cookie consent banner allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences by cookie category
  • Learn more about each type of cookie

Granular Control: You can enable or disable cookies by category:

  • Essential (cannot be disabled)
  • 🔧 Functionality (optional)
  • 📊 Analytics (optional)
  • 🎯 Marketing (optional)

6.2 Browser-Based Cookie Management

Google Chrome

  1. Settings → Privacy and security → Cookies and other site data
  2. Choose your preferred cookie settings
  3. Manage exceptions for specific sites

Mozilla Firefox

  1. Settings → Privacy & Security → Cookies and Site Data
  2. Select your cookie preferences
  3. Manage exceptions as needed

Safari

  1. Preferences → Privacy → Cookies and website data
  2. Choose your blocking preferences
  3. Manage per-website settings

Microsoft Edge

  1. Settings → Cookies and site permissions → Cookies and site data
  2. Configure cookie settings
  3. Add site exceptions

6.3 Mobile Device Settings

iOS (Safari)

Settings → Safari → Privacy & Security → Block All Cookies

Android (Chrome)

Chrome → Settings → Site settings → Cookies

6.4 Third-Party Opt-Out Options

Google Analytics

Install the Google Analytics Opt-out Browser Add-on

Advertising Networks

Social Media

  • Facebook: Ad Preferences in your Facebook settings
  • Google: Google Ad Settings and My Activity controls

7. Impact of Disabling Cookies

7.1 Essential Cookies

Disabling essential cookies will impair website functionality:

  • Unable to maintain secure login sessions
  • Shopping cart may not work properly
  • Security features may be compromised
  • Basic website navigation may be affected

7.2 Functionality Cookies

Disabling functionality cookies will limit personalization:

  • Language and regional preferences won't be saved
  • Accessibility settings won't be remembered
  • You'll need to re-enter preferences on each visit

7.3 Analytics Cookies

Disabling analytics cookies:

  • Doesn't affect your website experience
  • Prevents us from improving our Website based on usage data
  • May result in less optimized user experience over time

7.4 Marketing Cookies

Disabling marketing cookies:

  • You'll still see advertisements, but they'll be less relevant
  • We can't measure marketing campaign effectiveness
  • Remarketing features won't function

8. Data Protection and Security

8.1 Data Security Measures

  • Encryption: All cookie data is transmitted using SSL/TLS encryption
  • Access Controls: Limited access to cookie data on a need-to-know basis
  • Regular Audits: Periodic security assessments of our cookie practices
  • Data Minimization: We collect only necessary information through cookies

8.2 Data Retention

  • Session Cookies: Deleted when browser session ends
  • Persistent Cookies: Automatically expire after predetermined periods
  • Analytics Data: Retained for maximum 26 months
  • Marketing Data: Retained according to platform-specific policies

8.3 International Data Transfers

Some third-party services may transfer data internationally:

  • Google Analytics: Data may be processed in the United States
  • Facebook: Data may be processed globally where Facebook operates
  • Safeguards: All transfers comply with applicable data protection laws

9. Third-Party Services and Integrations

9.1 Google Services

Google Analytics 4:

  • Purpose: Website analytics and performance measurement
  • Data Collected: Page views, user interactions, device information
  • Privacy Controls: IP anonymization, consent mode, data retention limits
  • Privacy Policy: https://policies.google.com/privacy

Google Ads:

  • Purpose: Advertising and conversion measurement
  • Data Collected: Click data, conversion events, audience insights
  • Controls: Ad personalization settings, opt-out options
  • Privacy Policy: https://policies.google.com/privacy

9.2 Social Media Integration

Facebook/Meta:

9.3 E-commerce Platforms

Shopify:

  • Purpose: E-commerce functionality and order processing
  • Data Collected: Shopping behavior, cart contents, checkout data
  • Security: PCI DSS compliant processing
  • Privacy Policy: https://www.shopify.com/legal/privacy

10. Your Privacy Rights

10.1 Access and Control Rights

You have the right to:

  • Access: Request information about cookies and data we've collected
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data (subject to legal requirements)
  • Portability: Receive your data in a machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to processing for marketing purposes

10.2 Exercising Your Rights

To exercise your privacy rights:

  • Email: support@strengthandrecover.com
  • Subject Line: "Privacy Rights Request"
  • Include: Specific rights you wish to exercise and any relevant details
  • Response Time: We'll respond within 30 days of receiving valid requests

10.3 Complaints and Concerns

If you have concerns about our cookie practices:

  • Contact us directly using the information below
  • File a complaint with your local data protection authority
  • We take all privacy concerns seriously and will work to resolve issues promptly

11. Children's Privacy

11.1 Age Restrictions

  • Our Website is not intended for children under 16 years of age
  • We do not knowingly collect personal information from children under 16
  • If we discover we've collected child data, we'll delete it immediately

11.2 Parental Controls

Parents and guardians can:

  • Monitor their children's internet usage
  • Use browser parental controls to restrict cookie usage
  • Contact us if they believe we've collected their child's information

12. Updates and Changes

12.1 Policy Updates

We may update this Cookie Policy to:

  • Reflect Changes: In our practices, services, or legal requirements
  • Improve Clarity: Make information easier to understand
  • Add Features: Introduce new cookie technologies or services
  • Ensure Compliance: Meet evolving regulatory requirements

12.2 Notification of Changes

  • Material Changes: We'll notify registered users via email
  • Minor Updates: Posted on this page with updated effective date
  • Continued Use: Constitutes acceptance of updated terms
  • Opt-Out: If you disagree with changes, you may discontinue using our Website

12.3 Version Control

  • Current Version: 2.0
  • Previous Updates: Available upon request
  • Change Log: Maintained for transparency and compliance

13. International Users

13.1 Regional Compliance

We comply with privacy laws in all jurisdictions where we operate:

European Union:

  • GDPR compliance with explicit consent mechanisms
  • Right to withdraw consent at any time
  • Data Protection Officer contact available upon request

California, USA:

  • CCPA compliance with opt-out mechanisms
  • Right to know, delete, and opt-out of sale of personal information

Canada:

  • PIPEDA compliance with purpose limitation and consent requirements

Brazil:

  • LGPD compliance with lawful basis for processing

13.2 Cross-Border Data Transfers

  • Adequacy Decisions: We rely on EU adequacy decisions where available
  • Standard Contractual Clauses: Used for transfers to countries without adequacy decisions
  • Binding Corporate Rules: Applied within our organization for internal transfers

14. Technical Information

14.1 Cookie Specifications

  • Format: HTTP cookies following RFC 6265 standards
  • Security Attributes: Secure, HttpOnly, and SameSite flags where appropriate
  • Path Restrictions: Limited to relevant website sections
  • Domain Restrictions: Limited to our domains and authorized third parties

14.2 Browser Compatibility

Our cookie implementation works with:

  • Chrome 90+
  • Firefox 88+
  • Safari 14+
  • Edge 90+
  • Mobile browsers

14.3 Accessibility

  • Cookie consent interface is screen reader compatible
  • Keyboard navigation supported
  • High contrast mode compatible
  • Multiple language support available

15. Contact Information

15.1 General Inquiries

Strength & Recovery Solutions

Business Hours:

  • Monday-Friday: 9:00 AM - 9:00 PM CST
  • Saturday-Sunday: 10:00 AM - 5:00 PM CST

15.2 Privacy-Specific Contacts

15.3 Response Commitments

  • General Inquiries: 24-48 hours
  • Privacy Requests: Within 30 days
  • Urgent Issues: Same business day when possible

16. Additional Resources

16.1 Educational Resources

16.2 Regulatory Information

  • GDPR Official Text: https://gdpr-info.eu/
  • FTC Privacy Guidelines: https://www.ftc.gov/tips-advice/business-center/privacy-and-security
  • CCPA Information: https://oag.ca.gov/privacy/ccpa

16.3 Browser Help Pages


Acknowledgment: By continuing to use our Website, you acknowledge that you have read and understood this Cookie Policy and agree to our use of cookies in accordance with the terms outlined above.